“Customer Success will be an even bigger opportunity than marketing automation”. Shreesha Ramdas joins us in Ep 7 of the Career Nation Show. He was the CEO of Strikedeck, a Customer Success SaaS platform, and now SVP at Medallia after the acquisition. Shreesha is a successful serial entrepreneur and shares many nuggets during the show…
Tag: Customer Experience
The legendary Joe Pinto, Chief Customer Officer @ Pure Storage joins in this episode of Career Nation Show. John Chambers once said (I’m paraphrasing): I have not seen any leader reinvent himself more times than Joe Pinto. Joe shares some amazing nuggets; • How customer experience is all about the lifecycle and how services plays a…